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If you are getting sorry transaction failed error message on the KCB Mobile banking app when withdrawing money to mpesa or making any kind of transaction then it means that you need to update your KCB mobile app. Go to Google Play or App Store, download and install the latest version.If you can't download the latest kcb app version because it is not supported in your mobile phone then it means you are using a mobile phone with an unsupported android version. You need to buy a new phone or upgrade to the latest android version if your phone can support it. If updating the app does not fix your problem, you need to contact KCB customer care via phone number +254711087000 for help.
The error "failed to validate iTax" email when registration a new company means that you are using an email that is registered by another tax payer. Make sure that you are using an email that has not been previously used to register any company.
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Unfortunately, there is no way you can reverse airtime bought from equity bank account to Safaricom line. Equity Bank can only initiate a reversal if the airtime accidentally went to Equitel line. Safaricom also can initiate a reversal. The only option you have is to sell it to friends or any other third party that offers such services online at about a 20% loss.