If you have not received OTP code during HELB registration, then wait for 5 minutes and request for another verification code to be resent to your contact.
HELB says that it is still working on 2020/2021 appeal applications and will notify applicants once processed.
We will provide an update once 2020/2021 appeals have been processed.
If you lost, changed your phone number or you used a wrong phone number during registration then you need to visit NHIF office to have your phone number updated. You can also try to login later to rule out any network issues at the time of login.
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