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If you have successfully transferred from Moi University to Nairobu University and you cannot download your admission letter and your colleagues have received theirs, then it means your transfer details have not been updated on the UON system. Contact the University of Nairobi admission office using email; admissions@uonbi.ac.ke or phone number (+254-20) 491 0000.
You cannot download admission letter for the new school that you have transferred to if KUCCPS has not approved the transfer. You can contact the school you have transferred to and inform them of the situation you are in, if new students have reported.
Every year, the admission letter download portal is updated with admission letters for new students. You need to contact your University so that they can issue you with admission letter. I am curious to know why you decided to defer before receiving your admission letter?
If your NHIF account is active, all you need is to visit the NHIF office with your ID, and the card will be printed and issued to you.
After you have been placed by KUCCPS to University or College, then it is the responsibility of your respective University to process and issue you with admission letter and joining instructions. You can contact your university for further inquiries. Here is how to download admission letter for various universities: https://kenyayote.com/how-to-download-kuccps-2019-admission-letters-universities-colleges/