0 votes
in HELB Loan by
Hello am Mary, I was applying for helb and I was almost done until the last step where it required me to fill in the details about my parents. My dad’s ID number is not being accepted. Please help.

1 Answer

0 votes
by (116k points)
Ensure that your parent’s names that you have filled in the application form are the same as those in the ID. If you have done so and are still getting invalid ID error message then Send a scan of the ID of your parent to contactcentre@helb.co.ke for further assistance or go to Huduma Center (HELB Desk) to have your details updated.

Related questions

Welcome to Kenyayote Q&A, where you can ask questions and receive answers from Kenyayote staff and other members of the community.

Before you ask, search the website to make sure your question has not been answered.
If you are ready to ask, provide a title about your question and a detailed description of your problem.