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You cannot apply for HELB loan without an ID. For you to sign loan agreement with HELB, you must provide your ID number, without it, the agreement cannot be signed, which means you cannot apply for HELB loan.
Unless things have changed, HELB does not require you to present a physical admission letter. All that is required are the admission details that you are supposed to fill online during your first-time application.
You must have KRA pin inorder to apply for HELB loan. Getting KRA pin is free, quick and simple. Just go to KRA portal and apply for KRA pin online: https://itax.kra.go.ke/KRA-Portal/
Yes, you must have been admitted to a higher institution of learning in Kenya and issued with admission letter to apply for HELB loan. Admission number and ID number are mandatory in applying for HELB loan.
To apply for HELB loan refund for overpayment, download enquiry form from (EF 1) this page and submit it to contactcentre@helb.co.ke or Mezzanine One (M1) Floor, Anniversary Towers, Nairobi.You can also contact HELB loan via Twitter to inform them that you have submitted the form<.