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If one of your parents is deceased and you do have a death certificate then you can attach a copy of the burial permit. You can ask your father for the burial permit details.
To fill your course name during HELB (Higher Education Loans Board) application select your level of education, for instance Degree, Diploma, or Certificate and then add your course using the Faculty /School option as indicated in your admission letter. Course name should be a short code like: KCABSCIT KCA BSC IT means KCA University Bachelor of Science in Information Technology.
The amount of HELB Loan awarded to students with single parents depends on the financial status of the student's family and evidence provided during application.The maximum amount that HELB Loan awards to undergraduate students is Ksh. 60,000 while the minimum is Ksh. 40,000.
You should visit Huduma Centre (HELB desk) near your county. If your son appealed in 2021, then you should first ask HELB about his appeal status. Maybe his appeal is still being processed.
If your form was not received then it means you did not complete your application. Kindly check your account if your application was declined. If it was not declined, then you can apply again as a first-time applicant.