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If you have deleted your huduma number collection sms and they are demanding for the sms to issue you with your huduma card then call toll free number 0800221111 for assistance. However, this is a unique case. Most collection centers do not require that sms if you have your ID.
You can check whether your huduma number card is ready for collection online using the procedure provided in this page: https://kenyayote.com/how-to-check-huduma-number-card-collection-status-online/
Delay of Huduma number card should not worry you if you applied because it is currently not a requirement anywhere. Huduma Card are released according to the date and location where you applied. Therefore, if you applied in a different date and area it will not produced the same time.
To know whether you Huduma Number Card is ready for collection, you will receive sms asking you to go and collect your card.Example of Huduma Number Card collection sms message, “Dear Mary, your Huduma Card S/NO: 111111 has been delivered at NRB-MWK-Mathare."You can also check collection status online using this guide: How to confirm huduma card status online
Yes, if you receive a message that your Huduma Card has been delivered it means that you need to go and collect it in the indicated location.