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Draft status means you have not completed the application process. Have you taken your fingerprints? After making your application and paying, you are required to book a date and place for fingerprinting taking. The status should change to queued after taking fingerprints. Here is an article on how to apply for a certificate of conduct.
If you applied for Certificate of Good conduct and took your fingerprints and your status is CLARIFICATION instead of PROCESSING then it means your finger prints were mot captured properly. You need to go back to your appointment location and repeat fingerprint taking.
The certificate of good conduct application status "queued" on ecitizen portal means that your certificate is still being processed. There is nothing much you can do other than be patient. Although they say that it takes 2 to 3 weeks for the certificate to be available for download, sometimes it takes longer than that. Processing and completion dates differ depending on the location and time of application.
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