Register, ask, and answer questions to earn more points and privileges. Some features are disabled for users with few points.
To change NHIF profile status from self-employed to employed, visit any NHIF office or Huduma centre near you county with a copy of your ID and an Introduction letter stating that you are employed at the current company or Organization.
To change NHIF profile from employed to self-employed, you need to visit any NHIF office and fill employment amendment form. Indicate that you have changed from employed to self-employed or self-employed to employed.
NHIF Passport photo can only be uploaded during registration process. The NHIF self-care portal does not have any option of amending your details. The only thing you can change without visiting NHIF office is your outpatient facility. You need to visit NHIF offices to have your passport photo changed as soon as possible, otherwise if you have not received your card, it will be printed with that photo.
To check your NHIF member number, send ID xxxx- to sms Code to 21101. Where xxx is your ID number. For example ID 1235467 to 21101NOTE: SMS costs Kenya Shillings 10.00
To change your eCitizen account phone number, email, or name login to eCitzen portal and click "Account Management" on the top menu, under the "email" or "phone" click change to change your details.If you cannot access the account because you forgot the password then reset your password. A verification code will be sent to your email or phone number. If you do not have access to the email or phone where the verification code was sent then send your request to change account details ((including a copy of your ID) to support@ecitizen.go.ke or info@gdp.go.ke. You can also WhatsApp eCitizen through phone numbers 0780206206 or 0706206206.