Register, ask, and answer questions to earn more points and privileges. Some features are disabled for users with few points.
If you applied for Certificate of Good conduct and took your fingerprints and your status is CLARIFICATION instead of PROCESSING then it means your finger prints were mot captured properly. You need to go back to your appointment location and repeat fingerprint taking.
Draft status means you have not completed the application process. Have you taken your fingerprints? After making your application and paying, you are required to book a date and place for fingerprinting taking. The status should change to queued after taking fingerprints. Here is an article on how to apply for a certificate of conduct.
Expired stage or status in eCitizen good conduct application means that the application has expired and you need to make another application. You will be required to pay again for the new application.CID recently made changes to the period it takes for the certificate of good conduct to expire from 12 months to 6 months. RefundsIf you log in to eCitzen portal and your Police Clearance Certificate stage reads expired then you cannot be refunded for the payment you made for the expired application.
eCitzen passport application status "loading' means that your passport application is still in the processing stage or printing stage.