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when i went to update my profile portal, mistakenly i updated  agnes ntabo's profile instead of mine using my own  email account.

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If you are referring to KASNEB and you want to change your profile details like names, national ID, then what you need to do is to contact KASNEB via email support@kasneb.or.ke  or call  0204923000 or  and ask them to deactivate your account so that you can create a new one.

You cannot edit your name after registration.

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