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Not everyone has been sent Huduma Number Card collection sms. You will need to be patient as issuance of the cards is still ongoing.
You can check whether your huduma number card is ready for collection online using the procedure provided in this page: https://kenyayote.com/how-to-check-huduma-number-card-collection-status-online/
To know whether you Huduma Number Card is ready for collection, you will receive sms asking you to go and collect your card.Example of Huduma Number Card collection sms message, “Dear Mary, your Huduma Card S/NO: 111111 has been delivered at NRB-MWK-Mathare."You can also check collection status online using this guide: How to confirm huduma card status online
Contact Huduma Namba through 0800221111 and they will guide you on how to change your card collection point. However, you will receive an sms with a link to select your collection point once your Huduma Number card is ready.
Once Huduma Number Cards start being issued in your county, go to the place where you registered and inquire whether yours is ready for collection. You also can call Huduma Namba via 0800221111 to confirm your collection point and date if you changed your phone number. NOTE: As at 10th March 2021, huduma number cards were only available for collection in Nairobi county.