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If you buy Kenya Power units worth Ksh. 1000, you will get between 29 to 35 tokens. However, the number of tokens varies from one person to another. It all depends on your consumption and the day you purchase. The more power you consume per month the lesser tokens you will get for Ksh. 1000. High-power consumers who get as little as 27 tokens for Kenya Shillings 1000. KPLC groups electricity consumers into tariffs depending on their consumption. Each tariff has its own cost.
To check your Kenya power meter number, dial 804 on your token reader or meter box and press enter. If that code does not work then dial 65# or 100# or #100 and then press enter. Your meter number will be displayed on the screen. We have provided more than one code for checking the meter number because of the differences in the make of the meter box.
Kenya Power's main office is located in Stima plaza in Parklands. To get to Kenya Power's main office by bus, you need to use Matatu Route Number 118 located at Ngara or Koja stage, Khoja roundabout.
If you have just purchased Kenya Power tokens and you have tried to load them into your prepaid meter (CIU) and it is displaying connecting message then goes back to 0.00, below are possible solutions:Solution 1: Connect the meter to the power or wall socket in your house. Do not use extensionSolution 2: Use new or heavy-duty batteries in your meter (device for loading tokens)Solution 3: Give your meter time to connect
Buying Kenya Power tokens via Mpesa PayBill 888880 is the easier way. In order for you not to forget the PayBill number or enter the wrong number, save the number in your contacts as Kenya Power Paybill. Every time you want to buy tokens, go to your contacts and copy and paste the Paybill number. I hope that helps.