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To replace your lost birth certificate without a copy of it, then visit visit the Registrar of Births Office in your county of birth to make a replacement.If you have a copy of the birth certificate then visit Huduma centre for a replacemat
Huduma Center do say that they will send you an SMS when your certificate is ready but they do not send it. If you want to know whether your birth certificate is ready or what stage it is at, then visit Huduma Center for a follow-up. It is advisable to take the form to Huduma center after application if you want the process to move faster. Sometimes it takes time for them to process applications made via eCitzen portal without a follow-up.
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If you are referring to eCitzen portal account, then kindly note that you cannot apply for someone's child a birth certificate using your personal account. One of the parents has to use their eCitzen account to apply for a birth certificate. You might want to visit Huduma Center to correct the error. Regarding your second question on whether you need to take the form to Huduma Center after applying for a birth certificate online, it is not a requirement. However, you can take the invoice to Huduma Center for a follow-up if you want the process to be faster.
You need to visit the civil registration office in the county where the child was born if you don't have a birth notification. If you are in Nairobi, visit Bishop House in Nairobi.