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The government, which is behind the hustler fund has not provided the option to opt out. Maybe they are doing it willingly or they are avoiding facing the challenges that come with opting out.
Hustler fund customer care can be contacted via email at hustlerfund@treasury.go.ke. Currently, that is the only means of reaching the hustler fund team. There is no mobile phone number.You can also try contacting the hustler fund on Twitter through @TheHustlerFund.
You can only withdraw your hustler fund short-term savings. However, you cannot withdraw your short-term savings if you have not paid 30% of any existing loan. Long-term savings can only be withdrawn as per a person's age as shown below. 18-30 years: after 10 years of savings31-50 years: after 7 years of savings41-50 years: after 5 years of savings51+ years: after 3 years of savingsTo withdraw your savings, dial *254# and go to savings.
To check hustler fund savings; Dial *254#Select SavingsSelect check balance Enter your PINYou will receive an SMS with your savings balance.
To check your hustler fund loan loans balance via USSD Code;Dia *254#Then select loansCheck Loan Status Select Loan balance Enter PinYour will an SMS indicating your loan balance.