If you are trying to apply for HEF or HELB loan and you are getting an error that your details do not match then it might be that your details are not in the system. Contact HELB via 0711052000 or contactcentre@helb.co.ke to have your details updated.
If you are getting institution details missing error, then try to use the helb web portal instead of mobile app. If you are getting a different error, let us know which error it is.
If you have already submitted your form then visit Huduma Center (HELB Desk) with a copy of your ATM Card and National ID to have your bank account details submitted.
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