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If you are in Kenya, visit the nearest Equity Bank office with your ID number and you will be given all your banking details. If you cannnot visit an office or are abroad, then contact Equity bank via phone number +254763026000 or Twitter DM for advice.
If your Equity bank account is not in operation for a period of 12 months or more, it is marked as dormant and cannot be used for any transaction. You can always visit any Equity Bank to activate a dormant account
To know your account number, visit the nearest Equity Bank Branch with your national ID. A search will be done to find the account number associated with your ID.
If you have forgotten your equity bank account number, then you can visit the nearest Equity bank branch with your ID and your account number will be checked. If it is inactive, then you can choose to activate it in the same bank.If you are abroad or cannot visit an Equity Bank branch near you, then contact Equity bank via 0763026000 for advice.