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I am in diaspora, how do I register my safaricom simcard online

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by (40.6k points)
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If you are in the diaspora or out of the country and you want to register or update your Safaricom Simcard details online then (currently) the only you have is to send Safaricom a message via Twitter @Safaricom_Care and they will help you with the registration process.

Note: You will be required to provide your phone number, ID/passport number, and attach passport with (visa and biodata, exit stamp from Kenya, and entry stamp to the country you are).  You will also be required to provide a contact number that can be used to reach you.

We will update this page if Safaricom launches an online Simcard registration portal like for Telkom and Airtel (read about airtel online Simcard registration details update).

UPDATE: You can now update your Safaricom Simcard registrationn details online.

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What if your not on Twitter?
by (40.6k points)
You can reach them via Facebook inbox: https://www.facebook.com/SafaricomPLC
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I have tried doing all that and since the passport used to exit was lost, apparently they cannot help you.
This is despite giving them the old passport copy, new passport copy and work permit and Kenyan ID, haki Kenya is a basket case

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