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If you purchased Kenya Power Tokens using Pesapal and you did not receive them then you can call Pesapal via 0709219000 or email info@pesapal.com to have the issue resolved.
There is no copy of a driving license. If you need interim driving license, here is a guide on how to get it: https://kenyayote.com/how-to-get-ntsa-interim-driving-license/
If you sold someone a car and that person never transferred the vehicle to show that he is the new owner in the logbook, then the best thing to do is to visit NTSA offices in person and write a formal letter addressed to the Director of Registration and Licensing explaining your case. It will be removed from your account.
If you did your exams and passed then just apply for Smart Driving License. There is a limit to the number of days that you can use a provisional driving license and NTSA does not these days produce interim driving licenses.
You have to visit the institution or call the admission departments to inquire if your space is still available.