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To check safaricom home fibre network status, open your web browser while connected to Home Fibre Wi-Fi, then type https://192.168.100.1 and login with admin details. Click Home Page to check network connection status. If it reads Normal then everything is okay from Safariom's side
To reset safaricom home fibre password, access your browser using Safaricom Home Fibre Wi-Fi (only), then type https://192.168.100.1 , login with admin password and username. Click on Wi-Fi configuration to change Wi-Fi name or password. If you try to access 92.168.100.1 on another network other than home fibre, the URL will not load.
To check whether Safaricom Home Fibre is available in your area,dial USSD code *400*49#Select countySelect AreaEnter ApartmentSendYou will be notified whether Home Fibre is available in your area or not.You can also check online through this page: https://internet.safaricom.co.ke/
If you internet is down or you need a connection then you can contact Safaricom Home Fibre for free through phone number 400.
Safaricom 4G for Home plan is a service that makes it possible for customers to access unlimited internet in areas covered with 4G network. To use 4G for Home, you must confirm that your area is covered with 4G network and then purchase a 4G Router + 4G SIM Card at Ksh 11,999 from any Safaricom Shop.The internet cost of Safaricom 4G for Home is Ksh. 3499 for 3 Mbps or Ksh. 4999 for 5 Mbps plans.You can dial USSD CODE *400# to buy 4G for home plans or check account status or renew plan or upgrade or downgrade plan. NOTE: If you exceed monthly usage of 200GB for 3 Mbps plan or 400 GB for 5 Mbps plan, speeds will drop to 1 Mbps.