I don't remember being asked or paying any 1 Bob when applying for helb

Question

I don't remember sending 1 Bob anywhere when applying for helb loan iko part gany hiyo I don't remember anything asking me to send  ,,aki am starting to panic ,na namba nilisubmit haimatch na ya ID juu niliregster na ID ya Buda  lakini nishasubmit form huduma center what do I do will I get the loan

Answer 1

If you are a first-time helb loan applicant, then phone number validation is not required. However, once you download the helb loan app and begin using it for subsequent applications, you will be required to validate your phone number.

That is when the 1 bob is deducted to verify your phone number. Since every loan applicant must have an ID, it is important to buy a line and register it under your name.