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If you are getting sorry transaction failed error message on the KCB Mobile banking app when withdrawing money to mpesa or making any kind of transaction then it means that you need to update your KCB mobile app. Go to Google Play or App Store, download and install the latest version.If you can't download the latest kcb app version because it is not supported in your mobile phone then it means you are using a mobile phone with an unsupported android version. You need to buy a new phone or upgrade to the latest android version if your phone can support it. If updating the app does not fix your problem, you need to contact KCB customer care via phone number +254711087000 for help.
The total interest rate for KCB Mpesa loan is 8.64%. That includes 20% of excise duty. To take KCB M-Pesa loan go to Mpesa> Loans and Savings>KCB M-PESA>Loan>Request Loan
If you received an SMS message from Safaricom stating that "Safaricom is updating M-PESA Menu to enhance your experience..." then you should not be worried as it only involves updating the Safaricom menu journey. The most important thing is don't enter your mpesa PIN. Just click OK and you are safe. No none can get money out of your Mpesa account unless you enter your PIN. Message from safaricom;"Dear Customer, Safaricom is updating M-PESA Menu to enhance your experience. You will receive a prompt on your phone. Click OK to accept. NO PIN is required"Important! Please be aware that scammers will take advantage of the situation and start initiating Mpesa payment prompts. We want to emphasize again that you should not enter your Mpesa pin to update the menu.
M-PESA Go is a service by Safaricom that makes it possible for children between 10 and 17 years to use some M-Pesa services. In Kenya, M-Pesa payment services can only be accessed by persons who are 18 years and above (with National ID). M-Pesa go seeks to address the problem.Parents can visit any Safaricom shop with the birth certificate of their children to register them or register online using M-pesa Go online onboarding portal. A parent will be required to have a Mpesa-registered account.Services available under M-Pesa go include;Send and receive money via mpesaBuy airtimeLipa na Mpesa