SWOT and PESTLE analysis of Kenya Commercial Bank; KCB

Kenya Commercial Bank (KCB) is a financial service company whose headquarters are in Nairobi, Kenya. KCB group has subsidiaries in countries like Burundi, Rwanda, South Sudan, Tanzania and Uganda.

KCB bank logo

KCB bank logo/Photo



Summary of Kenya Commercial Bank (KCB)


  • Company name: Location: Kenya Commercial Bank (KCB)
  • Location:Upper Hill, Nairobi; Kenya
  • Business sector: Banking/financial service
  • Revenue: Ksh 19.7 Billion as per financial year ending December 2016
  • CEO: Joshua Oigara
  • Competitors: equity bank, cooperative bank, family bank, standard chartered, Barclays.
  • Official website of KCB: https://kcbgroup.com/
  • KCB official Facebook page: https://www.facebook.com/kcbgroup/
  • KCB official twitter handle: @Kcbgroup
  • KCB official contacts: Email: (contactcentre@kcb.co.ke),  Tel: +254 (711) 087000 or Tel: +254 (732) 187000 or Tel: +254 (20) 3270000 or Sms: 22522
  • Common company tags: KCB M-PESA, KCB insurance, KCB Mtaani, online/Internet banking, Simba savings, Jiinue account, Bankika na KCB, Biashara club

SWOT analysis of Kenya Commercial Bank

The following is the SWOT analysis of Kenya Commercial Bank


  • Experienced workforce
  • Accomplished business units
  • Low labor costs
  • Strong distribution and sales networks


  • Competition in the market
  • Size of the market in future


  • Urbanization
  • Project funding
  • Steady growth in rates and profitability
  • A growing economy
  • Expanding demand
  • Steady increase in income levels


  • Changes in price and tax
  • Increasing competition
  • Decreasing profitability
  • Increasing labor costs
  • Financial capacity
  • Cyber crime
  • Economic slowdown

PESTLE analysis of Kenya Commercial Bank

SWOT and PESTLE analysis of Kenya Commercial Bank, KCB headquarters

SWOT and PESTLE analysis of Kenya Commercial Bank/Photo of KCB headquarters

The following is the PESTLE analysis of Kenya Commercial Bank


  • Political uncertainty in the country
  • Terrorism


  • Volatile Kenyan currency
  • Slow economic growth


  • Rapid urbanization


  • Modern solutions in areas like forex


  • Training employees in regulations
  • Strict regulatory environment


  • Environmental screening of transactions
You can also read  SWOT and PESTLE analysis of Kenya Re Limited

Do not miss all our swot and pest analysis of KCB

Looking for CBC Schemes of work, all grades, for New Curriculum? Check: Muthurwa.com
Do you need to revise for KCSE 2018? 2017 KCSE Past Papers with oficial Answers now available: More Details
  • You need an instant unsecured soft loan via mpesa?: Check our Loan Page Here
  • Looking for High School Teaching and Revision Notes? Check: High School Notes
  • Sell your Digital products like ebooks online in Kenya at: Muthurwa.com
  • Learn how to start and make money through blogging in kenya: Making Money Through Blogging in Kenya
  • Advertisements