GOTV Kenya Customer Care contacts: Phone number for Errors E16, E-017

You might have encountered errors like E16 from your GoTv Decoder. Customer care Contacts; phone numbers provided below  will help you clear it

Go Tv Kenya

gotv kenya contacts decoder errors

Source: Gotv Selfcare Contact Page

GOtv Kenya is one of the best TV decoders  in Kenya. However, they have the worst customer CARE service. It takes hours or several days for them to respond to your concern incase you are getting errors or the activation process has proved to be unsuccessful.


The two most common Gotv errors are E16 and , E-017 . Although in their Facebook page  solutions for these two errors have been provided several times, sometimes they might not work on your case and you may need personal help.

There are three ways you can contact Gotv Kenya customer care;

1. Through calling Mobile or Phone numbers provided below


  • 0711 066 000
  • 020 423 6000
  • 0711 066 555

2. Through Gotv Kenya Customer Care on their  Social Media


3. Through visiting GoTV  Kenya Centers

Gotv Kenya customer care agents can be found in supermarkets like Nakumatt, Tusky and also in their tents placed around CBD.

You can also read  Official KMTC Contacts: Telephone, Mobile, Email, Facebook, Address, Web


The above contacts work in the following regions;

Baringo  Gotv Contacts

Bomet  Gotv Helpline

Bungoma  Gotv Helpline

Busia  Gotv

Elgeyo Marakwet Gotv

Embu  Gotv

Garissa  Gotv

Homa Bay  Gotv Contacts

Isiolo  Gotv Contacts

Kajiado  Gotv Contacts

Kakamega  Gotv Contacts

Kericho Gotv Contacts

Kiambu Gotv Contact

Kilifi Gotv Contacts

Kirinyaga County

Kisii Gotv Contacts

Kisumu Gotv Contacts

Kitui Gotv Contacs

Kwale Gotv Contacts

Laikipia Gotv Contacts

Lamu Gotv Contacs

Machakos Gotv Contacs

Makueni Gotv Contacs

Mandera County

Meru Gotv Contacts

Migori Gotv Contacs

Marsabit Gotv Contacts

Mombasa Gotv Contact

Muranga Gotv Contacts

Nairobi Gotv Contacts

Nakuru Gotv Contacts

Nandi Gotv Contacts

Narok Gotv Contacts

Nyamira Gotv Contacts

Nyandarua Gotv Contacts

Nyeri Gotv Contacts

Samburu Gotv Contacts

Siaya Gotv Contacts

Taita Taveta Gotv Contacts

Tana River Gotv Contacs

Tharaka Nithi Gotv Contacts

Trans Nzoia Gotv Contacts

Turkana Gotv Contacts

Uasin Gishu Gotv Contacts

Vihiga Gotv Contacts

Wajir Gotv Contacts

West Pokot Gotv Contacts


You can also check out the official GOTV Kenya website for any inquiries regarding channels offered

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